Matthew Edwards
Technical Manager
Life As A Commercial Telephone Systems Supplier...
Established in 2003, TWL provides comprehensive telecommunications solutions to businesses across South Wales. Based in Cardiff, TWL has built up an impressive reputation and client base by being one of the most understanding and knowledgeable commercial telephone suppliers in Cardiff and South Wales.
The company offers services including commercial telephone systems, refurbished telephone systems, voice & data cabling, call recording, cheap telephone calls, photocopiers, mobile solutions and telephone solutions.
Collectively the TWL team has over 100 years of experience in the commercial telephone systems industry. TWL is one of the leading suppliers of Toshiba telephone systems as well Mitel, Oak and Plantronics. We have a large and trusting customer base across South Wales and the rest of the UK; clients include Peacocks, Bon Marche and Everest Double Glazing.
TWL is led by managing director Andrew Nicholson. Andrew has over 10 years experience in the telecommunications industry. Having previously worked for another telecommunications company, Andrew decided to set up TWL to offer businesses impartial and independent advice.
Andrew and his team are available to comment on the telecommunications industry as a whole including the following topics: telephone solutions, voice and data cabling, call recording, IP telephone, mobile solutions and call and line savings.
If you have any enquiries regarding our commercial telephone systems, please contact Terry Smith or Ian England at TWL Voice and Data on 029 20 839 100 or click here to email them.
A company you can trust
TWL Voice and Data Ltd are recognised by a number of trade associations and health & safety organisations which are listed below. The membership and certification held with each of these bodies reflects our commitment to providing an excellent service, and also makes TWL a company you can trust.
CHAS
TWL Voice and Data Ltd are accredited with the Contractors Health & Safety Assessment Scheme after demonstrating compliance with, and sound management of current health & safety legislation. The scheme is being used more and more by local authorities to find reputable contractors such as TWL. Find out more about CHAS.
The CHAS assessment concentrates on the health and safety management and compliance issues that apply to the work undertaken.
Listed below are the main areas that are assessed by CHAS. Each area must be accompanied by documented evidence and examples of a company’s competence.
- Health & Safety Arrangements
- Safety Policy Statement
- Work Equipment Procedures
- Health & Safety Training
- Employee Consultation Arrangements
- First Aid Provision
- Fire Emergency Procedures & Fire Risk Assessments
- Display Screen Equipment Assessments
- Manual Handling Assessments
- Electrical Safety & PAT Testing
- Risk Assessments & COSHH Assessments
- Asbestos Awareness Training & Management
- Health Surveillance Arrangements
- Accident Reporting Procedures
- Work Equipment Inspections & Maintenance
- Personal Protective Equipment PPE
- Access to Competent H&S & Construction Advice
- Contractor Management & Competence Assessment
- Workplace Safety Inspections
- Fire Risk Assessments
- Monitoring Audit & Review Procedures
CSCS
TWL Voice and Data Ltd are committed to the Construction Skills Certification Scheme, and this is reflected in our Gold Standard Certification. The Gold Standard Certificate of Commitment recognises that we are competent and committed to Health & Safety in the workplace by having more than 75% of our workforce registered under the CSCS scheme. Find out more about CSCS.
IOSH Managing Safely
The IOSH Managing Safely Certificate aims to introduce managers, at all levels, to the different aspects of managing safety and health in the workplace. The IOSH Managing Safely course introduces the multi-disciplinary nature of health and safety at work and covers a range of common workplace hazards.
Terms & Conditions
Click to view our terms and conditions.
Looking for a job that makes you smile? :-)
We are currently recruiting:
Mitel Engineer
Salary Negotiable Depending Upon Experience
What our clients say...
- We first came across TWL when we purchased Cardiff Truck Centre. Not only have we continued to use them in South Wales, but we have adopted them as our preferred supplier in our English locations. I always find them very responsive and eager to please.
- TWL were helpful, knowledgeable and provided a solution which not only meets our requirements but will also give us major cost savings in the long term. The team at TWL have been extremely professional and accommodating to our needs.
- Tracesmart were keen to install a state of the art virtualised voice system in our new offices and TWL's proposal backed by Mitel answered all of our demands. We work very much in a Virtual environment and we were impressed with how smoothly the installation went.
- TWL impressed us with their efficient response and took the time to fully understand our brief and requirements. The staff at TWL are professional, approachable, efficient and easy to work with.
- TWL has built up an impressive reputation and client base by being one of the most understanding and knowledgeable telephone system suppliers in south Wales and we are delighted to be working in partnership with them.
- We are extremely happy with the systems and the service we have received so far off TWL and we are more than happy to recommend them to any other businesses looking to improve their existing telecom setup.
- TWL’s presentation and understanding of our requirements was second to none. We are very happy with the pre sales and more importantly the after sales element of dealing with TWL. We would have no hesitation in recommending TWL's services to any other organisation.