Case Study - Freshbaked Business Services Group

“As a leading business services provider, we wanted a telecoms company that could meet the day-to-day demands of a busy office environment. TWL met all of our requirements and exceeded our expectations, we are confident that our new telephone system will benefit not only the staff we employ but also our clients. We look forward to maintaining a positive and productive relationship with TWL as our company grows and evolves.”
Project Description
TWL Voice and Data was chosen by the business services group to provide a telecoms solution to meet the company’s day-to-day demands of a busy office at its new HQ in Park Place, Cardiff.
Solution
Mitel 5200 IP Telephone system.
Benefits
- Voice mail
- On demand recording of calls
- Expandable system for up to 250 users
- Greater flexible working for employees
- Enables staff to transfer calls directly from office handsets through to company mobiles
