Case Study - Watts Tyres
“We first came across TWL when we purchased Cardiff Truck Centre, not only have we continued to use them in South Wales, but we have adopted them as our preferred supplier for our sites across the rest of the UK. I always find them very responsive and eager to please.”
Project Description
TWL was chosen by Watts Tyres to supply a telecomms system to its head office and seven of its remote sites in addition to another 14 remote users across the UK. The new headquarters will act as a customer service centre and will also house the company’s’ business development team and IT department.
Solution
Mitel.
Benefits
- Voice mail
- On demand recording of calls
- Expandable system for up to 250 users
- Greater flexible working for employees
- Enables staff to transfer calls directly from office handsets through to company mobiles