Response Times

Our flexible maintenance packages ensure that our clients receive expert level support across all aspects of our service.

From fixing a faulty handset to recovering a whole system, our maintenance contracts are designed to meet your needs.

Our basic cover includes 8.30am – 5.00pm weekday support, however other package options include:

  • 16 hour response to minor faults
  • 4 hour response to major faults
  • Weekend cover
  • 24/7 support 365 days of the year
  • On site engineers whenever required


All statistics are correct from the end of previous working month