Why should SME’s Chose Toshiba for their Business Telephone Phone System?

TWL Voice and Data handles only 1 manufacturer of phone systems for SME’s, Toshiba. Many dealers like to handle virtually any phone system out there, Panasonic, NEC, Avaya, Meridian; but this can mean that their technicians are stretched too far over different platforms. When you have to be trained in so many different systems, you cannot be an expert at all of them, and stocking the spare parts that you need on a regular basis can be an inventory nightmare.

Here at TWL Voice and Data we decided to run with only 1 major manufacturer that perfectly covers small business needs. After a great deal of in-house testing and customer feedback into the different phone systems available - Toshiba was selected for a number of paramount reasons. They are a clear leader in the field, so that your phone systems will be competitive both price-wise and feature-wise with every phone system in the market. Toshiba perfected upward compatibility – which allows you to update only the necessary components, and not your entire system to gain new features. Toshiba phone systems are built in a modular way so that in the unlikely event of a fault all components can be easily replaced.

For example, if your power supply was taken out a TWL technician could change the Power Supply in just 30 minutes. Toshiba Phone Systems avoid lengthy downtimes so that you’re not without your most important business tool. Toshiba’s unique phone programming remains in place, and the cost to repair is extremely low in comparison to any other phone system.

If you plan to expand your business you may need to take advantage of IP telephone capability – For example if you have sales staff working in different areas apart from the main office. TWL can upgrade your phone system - and the actual handsets remain the same. The programming is saved and swapped to the new system, with Voice Mail programming totally transferred. Downtime is alarmingly short allowing minimal business interruptions.

This could be extremely hard on many other phone system platforms, since most other phone system makers use a different type of phone for each of their phone systems. Upgrading the phone system processor would have meant changing out all the phones and with it a major expense – as most companies never remain the same and growth is natural you need a business telephone system that can grow with you.

In addition to Toshiba's low maintenance, its reliability has been outstanding. We have customers still using the Toshiba phone systems that we installed over 10 years ago. When you consider that Telephone systems are comparable to highly engineered digital computers, you’d be hard pushed to find a computer in use today that is over 10 years old.

There is no doubt that Toshiba's phone systems reliability reflects brilliantly on TWL, its helps maintain our customers as they simply upgrade to a newer Toshiba model. If you don't have a Toshiba phone system, ask your friends in other businesses that do – and were sure they’ll be very happy with their Toshiba phone system – If you’re interested to see how Toshiba and TWL can improve your business give us a call for a quick chat.

Story By: Editor

Date : 20-01-2010