What is a refurbished phone system?
A refurbished phone system is one that has been in use on another site, and has been replaced by a new system. Our refurbished phone systems are all taken back to our Service facility and rigorously tested for their suitability to be re-sold. Once they pass our 15 point check we grade the phones depending on the overall condition and price them accordingly. Typically refurbished phone systems are all 3 years old and over, or have come from places where the offices move premises, so as you can see with the business activity that goes on there is a very good supply of refurbished phones in the market.
A refurbished phone system is one that has been in use on another site, and has been replaced by a new system. Our refurbished phone systems are all taken back to our Service facility and rigorously tested for their suitability to be re-sold. Once they pass our 15 point check we grade the phones depending on the overall condition and price them accordingly. Typically refurbished phone systems are all 3 years old and over, or have come from places where the offices move premises, so as you can see with the business activity that goes on there is a very good supply of refurbished phones in the market.
What areas do refurbished phone systems cover?
Refurbished phone systems are perfect for those with core telecoms needs, and will cover the areas of multiple calls, answer phone messaging, call waiting music. As telephone systems are constantly evolving you may not get the highest level technology are the best looking sets, but rest assured that our refurbished phone systems are perfect for running core business activities at the best possible value.
Refurbished phone systems are perfect for those with core telecoms needs, and will cover the areas of multiple calls, answer phone messaging, call waiting music. As telephone systems are constantly evolving you may not get the highest level technology are the best looking sets, but rest assured that our refurbished phone systems are perfect for running core business activities at the best possible value.
How do I know the system that I buy will be of good quality?
TWL have been delivering business telephone system solutions for over 15 years and so we make sure that all of our refurbished phone systems are of perfect working order. We focus on long term partnerships and so we know if we supply anything less than we promise you may not come back.
TWL have been delivering business telephone system solutions for over 15 years and so we make sure that all of our refurbished phone systems are of perfect working order. We focus on long term partnerships and so we know if we supply anything less than we promise you may not come back.
What guarantee do I get?
All TWL refurbished phone systems come with a no quibble 12 month warranty. If this is not long enough for you we can look at offering a bespoke guarantee package that allows you to tailor your refurbished package.
All TWL refurbished phone systems come with a no quibble 12 month warranty. If this is not long enough for you we can look at offering a bespoke guarantee package that allows you to tailor your refurbished package.
What service back up do I get?
TWL offer the full service guarantee that you would get if bought a totally brand new system from us. We can add maintenance contracts to refurbished phones and look at lowering your call costs for these systems.
TWL offer the full service guarantee that you would get if bought a totally brand new system from us. We can add maintenance contracts to refurbished phones and look at lowering your call costs for these systems.
How quickly can we install the system?
The speed of installation will depend on your physical location and not on how long it takes us to supply the hardware. We don't like to rush any installation so TWL recommend that you plan a 2- 4 week installation schedule from the date of agreeing your refurbished phone system to us actually installing it and ironing out any issues that you may have. We do not sign the system off until you are 100% happy that all the refurbished phone system functionality is met. In emergency situations, we have installed systems overnight, however things always go more smoothly when they are properly planned.
The speed of installation will depend on your physical location and not on how long it takes us to supply the hardware. We don't like to rush any installation so TWL recommend that you plan a 2- 4 week installation schedule from the date of agreeing your refurbished phone system to us actually installing it and ironing out any issues that you may have. We do not sign the system off until you are 100% happy that all the refurbished phone system functionality is met. In emergency situations, we have installed systems overnight, however things always go more smoothly when they are properly planned.
Is there a limit on size of system?
No – refurbished phone systems can accommodate any business size and multiple locations.
No – refurbished phone systems can accommodate any business size and multiple locations.
Will I be tied into a lengthy contract?
Not at all – you can choose a contract term from 12 months to longer or buy the refurbished phone system outright the choice is yours.
Not at all – you can choose a contract term from 12 months to longer or buy the refurbished phone system outright the choice is yours.
Is it easy to upgrade later?
Yes – but you should not need too upgrade or fit a new system if we’ve done our job properly for you. TWL are not about fitting inadequate systems that you will regret 6 months later.
Yes – but you should not need too upgrade or fit a new system if we’ve done our job properly for you. TWL are not about fitting inadequate systems that you will regret 6 months later.
What do previous customers say about their refurbished phone systems?
All customers are different but TWL refurbished phone systems stay on location for an average of 3 years before usually being replaced with a new phone system.
All customers are different but TWL refurbished phone systems stay on location for an average of 3 years before usually being replaced with a new phone system.
What are the advantages of a refurbished phone system?
- Cheaper
- Have more functions that you actually used
- Superb value Have been tried and tested in the market
- Offer a temporary solution whilst a business is in transition
- Free up some capital to promote your business
- Come with the same service and cover as a new business telephone system
- Allows you to test your communication needs at a lower cost
- Gives flexibility to upgrade features and handsets
What are the disadvantages of a refurbished phone system?
- They may not adapt to a sudden change in your business such as VoIP
- They do not look as modern as the latest handsets
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The functionality is probably 3 years old

