TWL Office Telephone Systems - voice and data services - VOIP - MPLS ∓ Data Networks - maintenance Packages - Wales, Cardiff, Newport

What is a refurbished phone system?

What is a Second hand phone system?
A Second hand phone system is one that has been in use on another site, and has been replaced by a new system.Our Second hand phone systems are all taken back to our Service facility and rigorously tested for their suitability to be re-sold.Once they pass our 15 point check we grade the phones depending on the overall condition and price them accordingly.Typically Second hand phone systems are all 3 years old and over, or have come from places where the offices move premises.so as you can see with the business activity that goes on there is a very good supply of Second hand phones in the market.

What areas do Second hand phone systems cover?
Second hand phone systems are perfect for those with core telecoms needs, and will cover the areas of multiple calls, answer phone messaging, call waiting music.As telephone systems are constantly evolving you may not get the highest level technology r the best looking sets, but rest assured that our Second hand phone systems are perfect for running core business activities at the best possible value.

How do I know the system that I buy will be of good quality?
TWL have been delivering business telephone system solutions for over 15 years and so we make sure that all of our Second hand phone systems are of perfect working order. We focus on long term partnerships and so we know if we supply anything less than we promise you may not come back.

What guarantee do I get?
All TWL Second hand phone systems come with a no quibble 12 month warranty. If this is not long enough for you we can look at offering a bespoke guarantee package that allows you to tailor your Second hand package.

What service back up do I get?
TWL offer the full service guarantee that you would get if bought a totally brand new system from us.We can add maintenance contracts to Second hand phones and look at lowering your call costs for these systems.

How quickly can we install the system?
The speed of installation will depend on your physical location and not on how long it takes us to supply the hardware.We don't like to rush any installation so TWL recommend that you plan a 2- 4 week installation schedule from the date of agreeing your Second hand phone system to us actually installing it and ironing out any issues that you may have. We do not sign the system off until you are 100% happy that all the Second hand phone system functionality is met.In emergency situations, we have installed systems overnight, however things always go more smoothly when they are properly planned.

Is there a limit on size of system?
No – Second hand phone systems can accommodate any business size and multiple locations

Will I be tied into a lengthy contract?
Not at all – you can choose a contract term from 12 months to longer or buy the Second hand phone system outright the choice is yours.

Is it easy to upgrade later?
Yes – but you should not need too upgrade or fit a new system if we’ve done our job properly for you. TWL are not about fitting inadequate systems that you will regret 6 months later.

What do previous customers say about their Second hand phone systems?
All customers are different but TWL Second hand phone systems stay on location for an average of 3 years before usually being replaced with a new phone system.