O’Brien & Partners

  • Sector: Legal

“TWL listened to our needs and provided us with a solution that not only meets our current needs but has the flexibility to grow with us in the future”.
— Mark Aherne, tax director at O’Brien & Partners


O’Brien & Partners is a leading accountancy firm based in south Wales with offices in Treforest and Abergavenny. The firm had two separate telephone systems and multiples lines which were neither efficient nor cost effective. O’Brien & Partners required one telephone system that would connect both offices.


Following advice from TWL, the firm purchased a new Mitel 5000 IP telephone system which was installed in the Treforest branch and connected to the Abergavenny branch through IP handsets via the firm’s broadband line. The firm also placed its calls, lines and broadband through TWL.


The Mitel 5000 System is the perfect unified communications platform for O’Brien & Partners as it connects the two offices and allows all staff to work off the one system and dial each other internally free of charge. Not only did the firm make savings through not having to buy a second system for the Abergavenny office, but they were able to cancel their line rental, saving even more money.