Telephone System - Add-ons
Oak’s Call Reporting system REPORT is a powerful reporting solution for single and multisite users who want to take affordable call logging to the next level of sophistication. It has a full range of customisable reports for cost control, response management, traffic analysis, account code billing and much more.
REPORT is designed to manage and improve the use of telecommunications throughout your business, with a wide and flexible range of reports that show you exactly what is going on in a format that is easy to understand and tailored to your business.
By introducing REPORT, immediate cost savings of up to 15% on calls can be realised as well as the associated savings in staff time on those calls. As a result, REPORT can pay for itself within three months. It will quickly highlight further immediate savings that can be made by terminating unused lines, redeploying unused extensions and identifying and eliminating unnecessary and private calls.
- Reduce Costs
See an immediate reduction of up to 15% in call costs and drive continuing improvements in costs. - Retain Customers
Impress callers by answering their calls quickly and handling their calls effectively. - Increase Sales
Ensure increased levels of telesales activity are being made to drive new sales. - Improve Performance
Work with staff to develop their telephone and telesales techniques. - Detect Fraud
Identify potential telephone fraud early and avoid huge expense. - Work smarter
Reveal new opportunities to improve the way you do business.
To find out more call us on 029 20 839 100, request a call back or email us.