Tailored Office Telephone Systems
Whether you’re a new business looking to install office telephone systems for the first time, or you’re an established business which has outgrown the capabilities of your existing systems, TWL will provide you with a flexible, cost effective solution which will grow with your business and adapt to meet your ever-changing demands.
It is important for any business to have the flexibility to meet future needs, whatever they may be. Regardless of the size of your business, with over 500 office telephone systems, we are sure to have the perfect solution for you - whatever that may be.
In our 100 years of collective experience we have worked with small businesses requiring just 2 lines and 4 extensions, to national, multi-sited call centres requiring 600 extensions. Our knowledge ensures we are equally at home with both, supplying and installing the most appropriate office telephone systems to meet your needs.
Market leading office telephone systems
TWL provide expert advice and support for market leading names such as Mitel and Toshiba and with our expert in-house engineers working nationwide, you can rest assured we will never be far away.
As you would expect from such an experienced and well established office telephone systems provider, we pride ourselves on the high standard of our customer service, offering inexpensive maintenance and support for every system we install.
Click the images below to learn more about our Mitel and Toshiba office telephone systems...

- Fully IP
- Voicemail to Email
- Unlimited Extensions
- Mobile Integration
- On Demand Call Recording
- Audio/Video Web Conferencing

- Robust backward compatibility
- Fully scalable
- Digital, Hybrid IP and Pure IP
- Most reliable in class
- Excellent monitoring software
- Remote/Mobile working
Why choose TWL?
Independent & Impartial
Only use "Tier 1" suppliers
Competitive and flexible
Quarterly account reviews
Online billing portal
Call us on 029 20 839 100 or email us to try us out!
Request a Callback
Just fill out the form below and we will call you back!
What our clients say...
- We first came across TWL when we purchased Cardiff Truck Centre. Not only have we continued to use them in South Wales, but we have adopted them as our preferred supplier in our English locations. I always find them very responsive and eager to please.
- TWL were helpful, knowledgeable and provided a solution which not only meets our requirements but will also give us major cost savings in the long term. The team at TWL have been extremely professional and accommodating to our needs.
- Tracesmart were keen to install a state of the art virtualised voice system in our new offices and TWL's proposal backed by Mitel answered all of our demands. We work very much in a Virtual environment and we were impressed with how smoothly the installation went.
- TWL impressed us with their efficient response and took the time to fully understand our brief and requirements. The staff at TWL are professional, approachable, efficient and easy to work with.
- TWL has built up an impressive reputation and client base by being one of the most understanding and knowledgeable telephone system suppliers in south Wales and we are delighted to be working in partnership with them.
- We are extremely happy with the systems and the service we have received so far off TWL and we are more than happy to recommend them to any other businesses looking to improve their existing telecom setup.
- TWL’s presentation and understanding of our requirements was second to none. We are very happy with the pre sales and more importantly the after sales element of dealing with TWL. We would have no hesitation in recommending TWL's services to any other organisation.
